Frequently Asked Questions
Everything you need to know about your b, halfmoon gear.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within North America. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for yoga props and mats?
We offer a 30-day return window for unused items in their original packaging. For hygiene reasons, yoga mats that have been unwrapped or used cannot be returned.
How do I clean and maintain my b, halfmoon mat?
We recommend wiping your mat down after every practice with a damp cloth and mild, eco-friendly soap. Avoid soaking the mat or leaving it in direct sunlight for extended periods.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Are your products eco-friendly and sustainably sourced?
Sustainability is at our core. We use natural rubber, organic cotton, and recycled materials wherever possible to ensure our sports gear is as kind to the planet as it is to your body.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.